Record()

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Record to a file.

Last reviewed 2026-04-14

Record(filename[,silence,maxduration,options])
Dialplan Builder -- build your Record() command
Filename (without extension)
Is the number of seconds of silence to allow before returning.
Is the maximum recording duration in seconds. If missing or 0 there is no maximum.
Append to existing recording rather than replacing.
Keep recorded file upon hangup.
Do not answer, but record anyway if line not yet answered.
Exit when 0 is pressed, setting the variable **RECORD_STATUS** to `OPERATOR` instead of `DTMF`
quiet (do not play a beep tone).
skip recording if the line is not yet answered.
use alternate '*' terminator key (DTMF) instead of default '#'
Don't truncate recorded silence.
Ignore all terminator keys (DTMF) and keep recording until hangup.
Terminate recording if *any* DTMF digit is received.
Full arguments reference
  • filename required
    • filename required
    • format required - Is the format of the file type to be recorded (wav, gsm, etc).
  • silence - Is the number of seconds of silence to allow before returning.
  • maxduration - Is the maximum recording duration in seconds. If missing or 0 there is no maximum.
  • options
    • a - Append to existing recording rather than replacing.
    • n - Do not answer, but record anyway if line not yet answered.
    • o - Exit when 0 is pressed, setting the variable RECORD_STATUS to OPERATOR instead of DTMF
    • q - quiet (do not play a beep tone).
    • s - skip recording if the line is not yet answered.
    • t - use alternate '*' terminator key (DTMF) instead of default '#'
    • u - Don't truncate recorded silence.
    • x - Ignore all terminator keys (DTMF) and keep recording until hangup.
    • k - Keep recorded file upon hangup.
    • y - Terminate recording if any DTMF digit is received.
Description

If filename contains %d, these characters will be replaced with a number incremented by one each time the file is recorded. Use core show file formats to see the available formats on your system User can press # to terminate the recording and continue to the next priority. If the user hangs up during a recording, all data will be lost and the application will terminate.

  • RECORDED_FILE - Will be set to the final filename of the recording, without an extension.
  • RECORD_STATUS - This is the final status of the command
    • DTMF - A terminating DTMF was received ('#' or '*', depending upon option 't')
    • SILENCE - The maximum silence occurred in the recording.
    • SKIP - The line was not yet answered and the 's' option was specified.
    • TIMEOUT - The maximum length was reached.
    • HANGUP - The channel was hung up.
    • ERROR - An unrecoverable error occurred, which resulted in a WARNING to the logs.
Arguments
  • filename required
    • filename required
    • format required - Is the format of the file type to be recorded (wav, gsm, etc).
  • silence - Is the number of seconds of silence to allow before returning.
  • maxduration - Is the maximum recording duration in seconds. If missing or 0 there is no maximum.
  • options
    • a - Append to existing recording rather than replacing.
    • n - Do not answer, but record anyway if line not yet answered.
    • o - Exit when 0 is pressed, setting the variable RECORD_STATUS to OPERATOR instead of DTMF
    • q - quiet (do not play a beep tone).
    • s - skip recording if the line is not yet answered.
    • t - use alternate '*' terminator key (DTMF) instead of default '#'
    • u - Don't truncate recorded silence.
    • x - Ignore all terminator keys (DTMF) and keep recording until hangup.
    • k - Keep recorded file upon hangup.
    • y - Terminate recording if any DTMF digit is received.
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