AgentRequest()

Since 12.0.0 Applications Found this useful? Upvote it. ×

Request an agent to connect with the [[term:channel|channel]].

Last reviewed 2026-08-22

AgentRequest(AgentId)
Dialplan Builder -- build your AgentRequest() command
Full arguments reference
  • AgentId required
Description

Request an agent to connect with the channel. Failure to find, alert the agent, or acknowledge the call will continue in the dialplanThe core call-routing configuration of Asterisk, written mostly in extensions.conf as contexts, extensions, and priorities that decide how every call is handled. Full definition → with AGENT_STATUS set.

AGENT_STATUS enumeration values:

  • INVALID - The specified agent is invalid.
  • NOT_LOGGED_IN - The agent is not available.
  • BUSY - The agent is on another call.
  • NOT_CONNECTED - The agent did not connect with the call. The agent most likely did not acknowledge the call.
  • ERROR - Alerting the agent failed.
Arguments
  • AgentId required
User Notes

Know a tip or gotcha for this topic? Share it below and help others.

Contribute a note

Share a tip, gotcha, or practical example. Keep it under 2000 characters. No questions (use the Asterisk community forums for support). Wrap code in backticks.

Moderated before publishing. Email never shown.

Related

If()

Start an if branch.

Applications application dialplan
Zapateller()

Generates special information tone to block telemarketers from calling you. This application will set the following chan...

Applications application dialplan
While()

Start a while loop.

Applications application dialplan
WaitUntil()

Wait (sleep) until the current time is the given epoch.

Applications application dialplan
WaitForTone()

Waits for a single-frequency tone to be detected before dialplan execution continues. WAITFORTONESTATUS - This indicates...

Applications application dialplan
Applications
MusicOnHold() ADSIProg() AELSub() AGI() AMD() AddQueueMember() AgentLogin() AgentRequest() AlarmReceiver() Answer() AttendedTransfer() AudioSocket() Authenticate() Background() BackgroundDetect() BlindTransfer() Bridge() BridgeAdd() BridgeWait() Broadcast() Busy() CELGenUserEvent() CallCompletionCancel() CallCompletionRequest() ChanIsAvail() ChanSpy() ChangeMonitor() ChannelRedirect() ClearHash() ConfBridge() ConfKick() Congestion() ContinueWhile() ControlPlayback() DAHDIAcceptR2Call() DAHDIRAS() DAHDIScan() DAHDISendCallreroutingFacility() DAHDISendKeypadFacility() DBdeltree() DISA() DateTime() DeadAGI() Dial() Dictate() Directory() DumpChan() EAGI() Echo() Else() ElseIf() EndIf() EndWhile() Exec() ExecIf() ExecIfTime() ExitIf() ExitWhile() ExtenSpy() ExternalIVR() Festival() Flash() FollowMe() ForkCDR() GetCPEID() Gosub() GosubIf() Goto() GotoIf() GotoIfTime() Hangup() HangupCauseClear() IAX2Provision() ICES() IVRDemo() If() ImportVar() Incomplete() JACK() JabberJoin() JabberLeave() JabberSend() JabberSendGroup() JabberStatus() Log() MP3Player() MSet() Macro() MacroExclusive() MacroExit() MacroIf() MailboxExists() MeetMe() MeetMeAdmin() MeetMeChannelAdmin() MeetMeCount() MessageSend() Milliwatt() MinivmAccMess() MinivmDelete() MinivmGreet() MinivmMWI() MinivmNotify() MinivmRecord() MixMonitor() Monitor() Morsecode() NBScat() NoCDR() NoOp() ODBCFinish() ODBC_Commit() ODBC_Rollback() OSPAuth() OSPFinish() OSPLookup() OSPNext() Originate() PJSIPHangup() PJSIPNotify() Page() Park() ParkAndAnnounce() ParkedCall() PauseMonitor() PauseQueueMember() Pickup() PickupChan() PlayTones() Playback() PrivacyManager() Proceeding() Progress() Queue() QueueLog() QueueUpdate() RaiseException() Read() ReadExten() ReceiveFAX() ReceiveMF() ReceiveSF() ReceiveText() Record() Reference section rework and a batch of audio converter improvements Reload() RemoveQueueMember() ResetCDR() RetryDial() Return() Ringing() SIPAddHeader() SIPDtmfMode() SIPRemoveHeader() SIPSendCustomINFO() SLAStation() SLATrunk() SMS() SayAlpha() SayAlphaCase() SayCountedAdj() SayCountedNoun() SayDigits() SayMoney() SayNumber() SayOrdinal() SayPhonetic() SayUnixTime() SendDTMF() SendFAX() SendImage() SendMF() SendSF() SendText() SendURL() Set() SetAMAFlags() Signal() SkelGuessNumber() SoftHangup() SpeechActivateGrammar() SpeechBackground() SpeechCreate() SpeechDeactivateGrammar() SpeechDestroy() SpeechLoadGrammar() SpeechProcessingSound() SpeechStart() SpeechUnloadGrammar() StackPop() StartMusicOnHold() Stasis() StatsD() StopMixMonitor() StopMonitor() StopMusicOnHold() StopPlayTones() StoreDTMF() StreamEcho() TestClient() TestServer() ToneScan() Transfer() TryExec() TrySystem() UnpauseMonitor() UnpauseQueueMember() UserEvent() VMAuthenticate() VMSayName() Verbose() VoiceMail() VoiceMailMain() VoiceMailPlayMsg() Wait() WaitDigit() WaitExten() WaitForCondition() WaitForNoise() WaitForRing() WaitForSignal() WaitForSilence() WaitForTone() WaitUntil() While() Zapateller()
Applications
MusicOnHold() ADSIProg() AELSub() AGI() AMD() AddQueueMember() AgentLogin() AgentRequest() AlarmReceiver() Answer() AttendedTransfer() AudioSocket() Authenticate() Background() BackgroundDetect() BlindTransfer() Bridge() BridgeAdd() BridgeWait() Broadcast() Busy() CELGenUserEvent() CallCompletionCancel() CallCompletionRequest() ChanIsAvail() ChanSpy() ChangeMonitor() ChannelRedirect() ClearHash() ConfBridge() ConfKick() Congestion() ContinueWhile() ControlPlayback() DAHDIAcceptR2Call() DAHDIRAS() DAHDIScan() DAHDISendCallreroutingFacility() DAHDISendKeypadFacility() DBdeltree() DISA() DateTime() DeadAGI() Dial() Dictate() Directory() DumpChan() EAGI() Echo() Else() ElseIf() EndIf() EndWhile() Exec() ExecIf() ExecIfTime() ExitIf() ExitWhile() ExtenSpy() ExternalIVR() Festival() Flash() FollowMe() ForkCDR() GetCPEID() Gosub() GosubIf() Goto() GotoIf() GotoIfTime() Hangup() HangupCauseClear() IAX2Provision() ICES() IVRDemo() If() ImportVar() Incomplete() JACK() JabberJoin() JabberLeave() JabberSend() JabberSendGroup() JabberStatus() Log() MP3Player() MSet() Macro() MacroExclusive() MacroExit() MacroIf() MailboxExists() MeetMe() MeetMeAdmin() MeetMeChannelAdmin() MeetMeCount() MessageSend() Milliwatt() MinivmAccMess() MinivmDelete() MinivmGreet() MinivmMWI() MinivmNotify() MinivmRecord() MixMonitor() Monitor() Morsecode() NBScat() NoCDR() NoOp() ODBCFinish() ODBC_Commit() ODBC_Rollback() OSPAuth() OSPFinish() OSPLookup() OSPNext() Originate() PJSIPHangup() PJSIPNotify() Page() Park() ParkAndAnnounce() ParkedCall() PauseMonitor() PauseQueueMember() Pickup() PickupChan() PlayTones() Playback() PrivacyManager() Proceeding() Progress() Queue() QueueLog() QueueUpdate() RaiseException() Read() ReadExten() ReceiveFAX() ReceiveMF() ReceiveSF() ReceiveText() Record() Reference section rework and a batch of audio converter improvements Reload() RemoveQueueMember() ResetCDR() RetryDial() Return() Ringing() SIPAddHeader() SIPDtmfMode() SIPRemoveHeader() SIPSendCustomINFO() SLAStation() SLATrunk() SMS() SayAlpha() SayAlphaCase() SayCountedAdj() SayCountedNoun() SayDigits() SayMoney() SayNumber() SayOrdinal() SayPhonetic() SayUnixTime() SendDTMF() SendFAX() SendImage() SendMF() SendSF() SendText() SendURL() Set() SetAMAFlags() Signal() SkelGuessNumber() SoftHangup() SpeechActivateGrammar() SpeechBackground() SpeechCreate() SpeechDeactivateGrammar() SpeechDestroy() SpeechLoadGrammar() SpeechProcessingSound() SpeechStart() SpeechUnloadGrammar() StackPop() StartMusicOnHold() Stasis() StatsD() StopMixMonitor() StopMonitor() StopMusicOnHold() StopPlayTones() StoreDTMF() StreamEcho() TestClient() TestServer() ToneScan() Transfer() TryExec() TrySystem() UnpauseMonitor() UnpauseQueueMember() UserEvent() VMAuthenticate() VMSayName() Verbose() VoiceMail() VoiceMailMain() VoiceMailPlayMsg() Wait() WaitDigit() WaitExten() WaitForCondition() WaitForNoise() WaitForRing() WaitForSignal() WaitForSilence() WaitForTone() WaitUntil() While() Zapateller()