QueueUpdate()

Since 15.0.0 Applications Found this useful? Upvote it. ×

Writes to the queue_log file for outbound calls and updates Realtime Data. Is used at h extension to be able to have all the parameters.

Last reviewed 2026-04-14

QueueUpdate(queuename,uniqueid,agent,status,talktime[,params])
Dialplan Builder -- build your QueueUpdate() command
Full arguments reference
  • queuename required
  • uniqueid required
  • agent required
  • status required
  • talktime required
  • params
Description

Allows you to write Outbound events into the queue log.

Write outbound event into queue log
exten => h,1,QueueUpdate(${QUEUE}, ${UNIQUEID}, ${AGENT}, ${DIALSTATUS}, ${ANSWEREDTIME}, ${DIALEDTIME} | ${DIALEDNUMBER})
Arguments
  • queuename required
  • uniqueid required
  • agent required
  • status required
  • talktime required
  • params
User Notes

Know a tip or gotcha for this topic? Share it below and help others.

Contribute a note

Share a tip, gotcha, or practical example. Keep it under 2000 characters. No questions (use the Asterisk community forums for support). Wrap code in backticks.

Moderated before publishing. Email never shown.

Related

If()

Start an if branch.

Applications application dialplan
Zapateller()

Generates special information tone to block telemarketers from calling you. This application will set the following chan...

Applications application dialplan
While()

Start a while loop.

Applications application dialplan
WaitUntil()

Wait (sleep) until the current time is the given epoch.

Applications application dialplan
WaitForTone()

Waits for a single-frequency tone to be detected before dialplan execution continues. WAITFORTONESTATUS - This indicates...

Applications application dialplan
Applications
MusicOnHold() ADSIProg() AELSub() AGI() AMD() AddQueueMember() AgentLogin() AgentRequest() AlarmReceiver() Answer() AttendedTransfer() AudioSocket() Authenticate() Background() BackgroundDetect() BlindTransfer() Bridge() BridgeAdd() BridgeWait() Broadcast() Busy() CELGenUserEvent() CallCompletionCancel() CallCompletionRequest() ChanIsAvail() ChanSpy() ChangeMonitor() ChannelRedirect() ClearHash() ConfBridge() ConfKick() Congestion() ContinueWhile() ControlPlayback() DAHDIAcceptR2Call() DAHDIRAS() DAHDIScan() DAHDISendCallreroutingFacility() DAHDISendKeypadFacility() DBdeltree() DISA() DateTime() DeadAGI() Dial() Dictate() Directory() DumpChan() EAGI() Echo() Else() ElseIf() EndIf() EndWhile() Exec() ExecIf() ExecIfTime() ExitIf() ExitWhile() ExtenSpy() ExternalIVR() Festival() Flash() FollowMe() ForkCDR() GetCPEID() Gosub() GosubIf() Goto() GotoIf() GotoIfTime() Hangup() HangupCauseClear() IAX2Provision() ICES() IVRDemo() If() ImportVar() Incomplete() JACK() JabberJoin() JabberLeave() JabberSend() JabberSendGroup() JabberStatus() Log() MP3Player() MSet() Macro() MacroExclusive() MacroExit() MacroIf() MailboxExists() MeetMe() MeetMeAdmin() MeetMeChannelAdmin() MeetMeCount() MessageSend() Milliwatt() MinivmAccMess() MinivmDelete() MinivmGreet() MinivmMWI() MinivmNotify() MinivmRecord() MixMonitor() Monitor() Morsecode() NBScat() NoCDR() NoOp() ODBCFinish() ODBC_Commit() ODBC_Rollback() OSPAuth() OSPFinish() OSPLookup() OSPNext() Originate() PJSIPHangup() PJSIPNotify() Page() Park() ParkAndAnnounce() ParkedCall() PauseMonitor() PauseQueueMember() Pickup() PickupChan() PlayTones() Playback() PrivacyManager() Proceeding() Progress() Queue() QueueLog() QueueUpdate() RaiseException() Read() ReadExten() ReceiveFAX() ReceiveMF() ReceiveSF() ReceiveText() Record() Reload() RemoveQueueMember() ResetCDR() RetryDial() Return() Ringing() SIPAddHeader() SIPDtmfMode() SIPRemoveHeader() SIPSendCustomINFO() SLAStation() SLATrunk() SMS() SayAlpha() SayAlphaCase() SayCountedAdj() SayCountedNoun() SayDigits() SayMoney() SayNumber() SayOrdinal() SayPhonetic() SayUnixTime() SendDTMF() SendFAX() SendImage() SendMF() SendSF() SendText() SendURL() Set() SetAMAFlags() Signal() SkelGuessNumber() SoftHangup() SpeechActivateGrammar() SpeechBackground() SpeechCreate() SpeechDeactivateGrammar() SpeechDestroy() SpeechLoadGrammar() SpeechProcessingSound() SpeechStart() SpeechUnloadGrammar() StackPop() StartMusicOnHold() Stasis() StatsD() StopMixMonitor() StopMonitor() StopMusicOnHold() StopPlayTones() StoreDTMF() StreamEcho() System() TestClient() TestServer() ToneScan() Transfer() TryExec() TrySystem() UnpauseMonitor() UnpauseQueueMember() UserEvent() VMAuthenticate() VMSayName() Verbose() VoiceMail() VoiceMailMain() VoiceMailPlayMsg() Wait() WaitDigit() WaitExten() WaitForCondition() WaitForNoise() WaitForRing() WaitForSignal() WaitForSilence() WaitForTone() WaitUntil() While() Zapateller()
Applications
MusicOnHold() ADSIProg() AELSub() AGI() AMD() AddQueueMember() AgentLogin() AgentRequest() AlarmReceiver() Answer() AttendedTransfer() AudioSocket() Authenticate() Background() BackgroundDetect() BlindTransfer() Bridge() BridgeAdd() BridgeWait() Broadcast() Busy() CELGenUserEvent() CallCompletionCancel() CallCompletionRequest() ChanIsAvail() ChanSpy() ChangeMonitor() ChannelRedirect() ClearHash() ConfBridge() ConfKick() Congestion() ContinueWhile() ControlPlayback() DAHDIAcceptR2Call() DAHDIRAS() DAHDIScan() DAHDISendCallreroutingFacility() DAHDISendKeypadFacility() DBdeltree() DISA() DateTime() DeadAGI() Dial() Dictate() Directory() DumpChan() EAGI() Echo() Else() ElseIf() EndIf() EndWhile() Exec() ExecIf() ExecIfTime() ExitIf() ExitWhile() ExtenSpy() ExternalIVR() Festival() Flash() FollowMe() ForkCDR() GetCPEID() Gosub() GosubIf() Goto() GotoIf() GotoIfTime() Hangup() HangupCauseClear() IAX2Provision() ICES() IVRDemo() If() ImportVar() Incomplete() JACK() JabberJoin() JabberLeave() JabberSend() JabberSendGroup() JabberStatus() Log() MP3Player() MSet() Macro() MacroExclusive() MacroExit() MacroIf() MailboxExists() MeetMe() MeetMeAdmin() MeetMeChannelAdmin() MeetMeCount() MessageSend() Milliwatt() MinivmAccMess() MinivmDelete() MinivmGreet() MinivmMWI() MinivmNotify() MinivmRecord() MixMonitor() Monitor() Morsecode() NBScat() NoCDR() NoOp() ODBCFinish() ODBC_Commit() ODBC_Rollback() OSPAuth() OSPFinish() OSPLookup() OSPNext() Originate() PJSIPHangup() PJSIPNotify() Page() Park() ParkAndAnnounce() ParkedCall() PauseMonitor() PauseQueueMember() Pickup() PickupChan() PlayTones() Playback() PrivacyManager() Proceeding() Progress() Queue() QueueLog() QueueUpdate() RaiseException() Read() ReadExten() ReceiveFAX() ReceiveMF() ReceiveSF() ReceiveText() Record() Reload() RemoveQueueMember() ResetCDR() RetryDial() Return() Ringing() SIPAddHeader() SIPDtmfMode() SIPRemoveHeader() SIPSendCustomINFO() SLAStation() SLATrunk() SMS() SayAlpha() SayAlphaCase() SayCountedAdj() SayCountedNoun() SayDigits() SayMoney() SayNumber() SayOrdinal() SayPhonetic() SayUnixTime() SendDTMF() SendFAX() SendImage() SendMF() SendSF() SendText() SendURL() Set() SetAMAFlags() Signal() SkelGuessNumber() SoftHangup() SpeechActivateGrammar() SpeechBackground() SpeechCreate() SpeechDeactivateGrammar() SpeechDestroy() SpeechLoadGrammar() SpeechProcessingSound() SpeechStart() SpeechUnloadGrammar() StackPop() StartMusicOnHold() Stasis() StatsD() StopMixMonitor() StopMonitor() StopMusicOnHold() StopPlayTones() StoreDTMF() StreamEcho() System() TestClient() TestServer() ToneScan() Transfer() TryExec() TrySystem() UnpauseMonitor() UnpauseQueueMember() UserEvent() VMAuthenticate() VMSayName() Verbose() VoiceMail() VoiceMailMain() VoiceMailPlayMsg() Wait() WaitDigit() WaitExten() WaitForCondition() WaitForNoise() WaitForRing() WaitForSignal() WaitForSilence() WaitForTone() WaitUntil() While() Zapateller()