Call Handling 2

Ring groups, queues, DIALSTATUS handling, and call distribution patterns.

Last updated March 29, 2026

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Configuration 10 Features 9 Integrations 6 IVR 4 Routing 3 Security 3
Version: All Asterisk 18+ Asterisk 20+
Tags: All call-handling 4 gosub 3 follow-me 2 failover 2 sip 1 astdb 1 dnd 1 call-forward 1 voicemail 1 architecture 1 early-media 1 progress 1 local-channels 1 callerid 1 outbound 1 dialstatus 1 error-handling 1 queues 1 call-distribution 1 ring-group 1 dial 1 variables 1 set 1 dialplan 1 string-operations 1 hangupcause 1 q850 1
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Ring Group with DIALSTATUS Routing

Ring multiple extensions simultaneously and route based on DIALSTATUS -- busy, no answer, or unavailable each get different handling.

Snippets Asterisk 18+ voicemail failover ring-group
Queue with Failover

Set up a call queue with timeout-based failover to voicemail or another destination.

Snippets Asterisk 18+ queues failover call-distribution