Call Handling 4

Ring groups, queues, DIALSTATUS handling, and call distribution patterns.

Last updated March 29, 2026

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Configuration 10 Features 9 Integrations 6 IVR 4 Routing 3 Security 3
Version: All Asterisk 18+ Asterisk 20+
Tags: All call-handling 4 gosub 3 follow-me 2 failover 2 sip 1 astdb 1 dnd 1 call-forward 1 voicemail 1 architecture 1 early-media 1 progress 1 local-channels 1 callerid 1 outbound 1 dialstatus 1 error-handling 1 queues 1 call-distribution 1 ring-group 1 dial 1 variables 1 set 1 dialplan 1 string-operations 1 hangupcause 1 q850 1
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Variable Manipulation and String Operations

Use Set() for variable assignment, string slicing, and pattern-based digit manipulation in Asterisk dialplans.

Snippets Asterisk 18+ call-handling variables set
Follow-Me via Local Channels

Ring external cell phones through Local channels while preserving the original inbound DID

Snippets Asterisk 20+ follow-me call-handling gosub
Early Media with Progress()

Use Progress() to send early media (183 Session Progress) to the caller -- play audio before formally answering the call, useful for custom ringback t...

Snippets Asterisk 18+ sip call-handling early-media
Reusable Dial-User Subroutine

A centralized Gosub that handles DND, call forward, follow-me, and DIALSTATUS for any extension

Snippets Asterisk 20+ astdb dnd call-forward